The Medical Plaza of Park City presents a Patient’s Bill of Rights to establish a satisfactory relationship between our patients and providers. We believe that a personal relationship between provider and patient is an integral part of medical care and our clinic acknowledges this responsibility to the patient. It is in recognition of these factors that we affirm these rights:
- The patient can expect from the physician responsible for coordinating his/her care complete and current information concerning his/her diagnosis (to the degree known), treatment and any known prognosis. This information will be communicated in terms that the patient can reasonably expect to understand. When it is not medically advisable to give such information to the patient, the information will be made available to a legally authorized individual.
- When the patient does not speak or understand the predominant language of the community, every effort will be made to provide an interpreter.
- The patient has the right to reasonable informed participation in decisions involving his/her health care. To the degree possible, this will be based on a clear, concise explanation of his/her condition and all proposed technical procedures, including the possibilities of any risk of mortality or serious side effects, problems related to recuperation and probability of success.
- The patient will not be subjected to any procedure without his/her voluntary, competent and informed consent or that of his/her legally authorized representative. Where medically significant alternatives for care or treatment exist, he/she shall be so informed.
- The patient has the right to know who is responsible for authorizing and performing the procedures or treatment.
- The patient, at his/her own request and expense, has the right to consult with a specialist.
- The patient may refuse treatment to the extent permitted by law. When refusal of treatment by the patient or his/her legally authorized representative prevents the provision of appropriate care in accordance with professional standards, the relationship with the patient may be terminated upon reasonable notice.
- Regardless of the source of payment for his/her care, the patient has the right to request and receive an itemized and detailed explanation of his/her total bill for services rendered in the clinic.
- Patients are entitled to information regarding the clinic’s mechanism for the initiation, review and resolution of patient complaints.